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Red Cross Launches Humanitarian App

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The International Committee of the Red Cross (ICRC) has launched a free, digital humanitarian platform for migrants and people affected by different situations to store copies of passports, medical records and other important paperwork.

The application is being piloted by the Zimbabwe Red Cross Society (ZRCS) and South African Red Cross Society (SARCS), with technical and financial support from ICRC.

The RedSafe platform contains two services, a digital vault for storage of personal documents that can be available offline and downloaded when needed.

The second service contains trusted and reliable information about humanitarian assistance available for migrants and refugees. It provides information on legal, health, education, livelihoods, and transport services offered by the ICRC, national Red Cross societies, and other humanitarian partners.

It also gives details on self-protection measures.

“As part of the global Red Cross Movement, the ZRCS continues to offer the Restoration of Family Links programme which seeks to prevent family separation, restore and maintain family contact, reunite families and clarify the fate of missing persons by offering the following services for free Red Cross messages, Wi-Fi services, Tracing of loved ones, Phone call services, Trace the Face, RedSafe Mobile App and Phone charging,” said Mr Elias Hwenga, ZRCS Secretary-General.

RedSafe was designed to complement the ICRC’s existing Restoring Family Links (RFL) programme that helps to re-establish or maintain family contact, trace missing persons, and reunite vulnerable separated people with relatives.

RedSafe is available on Google Play Store, Apple Store, and the ICRC website. Once downloaded, users create a secure account before uploading and safely storing digital copies of documents. Chronicle

editor
Abel Mavura is a journalist, editor, and writer whose work explores the intersections of cities, migration, and social justice. He tells stories about how people move, survive, and remake urban life under conditions of precarity, drawing on close field engagement and lived experience. Trained as a journalist at the Christian College of Southern Africa, Abel’s early work was rooted in media practice and community storytelling. Over time, his focus expanded into research and critical inquiry, allowing his writing to move fluidly between reportage, analysis, and long-form reflection. He is a graduate of Sciences Po Paris and is currently pursuing research at the University of Cambridge, where his work builds on earlier research into migration and informal housing. Abel is the author of three books, and his writing has appeared across platforms ranging from grassroots and community radio to international and policy-facing spaces. His work is grounded in clarity, ethical storytelling, and a commitment to centring voices often left out of mainstream narratives.

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